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About Us
Profile

Bank One focuses on customer needs and on building long-lasting relationships with its customers. It caters both for domestic and international markets, and provides financial solutions to all segments – Retail, Corporate as well as Private. These include transactional and deposit accounts, personal finance, trade finance, corporate finance and capital market services as well as a host of unique banking services.

Bank One operates with fourteen branches throughout Mauritius, has a well distributed network of ATM's and a fully–operational Internet Banking platform. Its endeavor is to bring a sharper focus to the requirements of customers and to leverage cutting-edge technology to provide the highest levels of service.

Vision and Mission

Our Vision:

Bank One will be a consistently stable and innovative financial services institution, providing quality service to traditional and non-traditional markets while building client wealth.
We are focused on service excellence, where valued teams of intelligent, skilled people work in collaboration to support the aspirations of clients and the vitality of the community.

Our Mission:

To provide financial solutions that create, manage and increase our clients' wealth while improving the quality of life in the communities we serve.

  • We are committed to stability, security and fair return on shareholder investment.
  • We shall provide our customers with quality banking services through a balanced and maximized offering.
  • We shall develop our skills, capabilities and attitude towards valuable professional growth and a strong commitment to this institution in return for a suitable working environment and a fair reward system.

Our Core Values

  • Integrity – Honesty in all our dealings. We do what we say we will within the agreed dead-lines
  • Customer Focus - We strive to always answer the needs of the customers and ensure that we always go beyond the mere delivery of service
  • Team Work - Exceptional talent working in exceptional teams delivering exceptional results
  • Efficiency – We do the right thing right the first time
  • Continuous Improvement - Constantly improving our processes and ways of doing business